Return Policy
Return Policy
At MuntasirBuy, we value customer satisfaction. If you are not fully satisfied with your purchase, you may return eligible items under the following conditions:
1. Eligibility for Returns
Items must be returned within 14 days of delivery.
Products must be unused, in original packaging, and in resalable condition.
Digital products and personalized items are non-returnable.
2. Return Process
Contact our support team at contact@muntasirbuy.com or +8801783569120 to request a return.
Provide your order details and reason for the return.
Ship the item to the return address provided by our team.
3. Refunds
Refunds will be processed within 7 business days after receiving and inspecting the returned item.
Refunds will be credited to the original payment method.
Shipping costs are non-refundable unless the return is due to our error.
4. Exchanges
To exchange an item, please contact us to check availability.
Exchanges follow the same eligibility criteria as returns.
5. Contact Us
For any return-related queries, reach out to us:
Email: contact@muntasirbuy.com
Phone: +8801783569120
By purchasing from MuntasirBuy, you agree to our Return Policy.